KIDS SQUARE CORONAVIRUS UPDATE: (7/2/2020) *

WE ARE OPEN FOR BUSINESS 
 
FRIDAYS AND SATURDAYS BETWEEN 9AM-11AM AND 1PM-3PM (Weekend of July 3-July 5)
SUNDAYS 1PM-3PM 
 
Kids Square will take a phased approach in re-opening
We will consider adding more time slots and days as we gather information, data and feedback. 
 
Kids Square Children’s Museum has always prioritized the comfort and safety of our members and guests. As we continue this priority, the impact of COVID-19 has compelled Kids Square’s team to brainstorm on ways to balance our long-term educational mission with the duty to protect the health and well-being of our community. We know the best way to slow the spread of this virus is to implement social distancing strategies, to wash our hands frequently and stay home if we are feeling ill. All of these strategies are recommended by public health experts.
 
Please know that we are carefully monitoring developments regarding the global spread of COVID-19, and will always follow the recommendations and guidelines set forth by the CDC and Virginia Department of Health.

Ways to keep your family safe:

  • Wash hands often with soap and water for at least 20 seconds
  • Avoid touching eyes, mouth or nose
  • Stay home if you show symptoms of illness
  • Avoid contact with people are ill

Frequently Asked Questions (FAQs)

What precautions has Kids Square Children’s Museum taken to prevent the spread of the Coronavirus (COVID-19)?

Kids Square treats every day as if it were flu season. In addition to our daily sanitation schedule, we will follow the CDC’s recommendations for helping prevent the spread of respiratory viruses by:

  • Marking floors and exhibits with social distancing guidelines.
  • Making hand sanitizer available to all who enter.
  • Adding to our daily sanitization schedule, top of the hour disinfecting of high touch surfaces including door handles, push bars, tables, counters, light switches and bathrooms.
  • Implementing a “Safe Play” initiative. Through the Safe Play initiative, families will be assigned a number that corresponds with toy baskets that can be found in several exhibit areas throughout the museum.  It’s the one time we support not sharing toys.  The baskets are for your family during the duration of your visit and can be kept in the exhibit areas so you can freely explore. This  new process ensures the safest and healthiest learning environment possible. Upon exiting the museum, we ask that the hand sanitizer be returned to the container located at the front desk so that it can be cleaned and sanitized for the next family.
    Explore, learn and play the germ-free way!    
  • Temporarily closing the theater area due to the non-existence of windows and fresh air. Nursing mothers and families with special needs children can still access our nursing/quiet room. 
  • Removing the rubber granules from our dig pit exhibit for an indefinite time until it is determined safe to add them again. The exhibit area has been changed to offer other learning opportunities. 
  • REQUIRING face masks for anyone 10 years old and up. It is also recommended and thought to be best practice for those 3-9 years old, however, this age group will not be required to wear a mask. Face shields will not be an acceptable substitution for a mask
  • Play time has a 2 hour time limit. (9am-11am and 1pm-3pm Fridays and Saturdays and 1pm-3pm on Sundays. You can secure your spot by signing up online or calling our box office at 540-224-1200. Walk-ins are also welcome if spots are available. Please visit our box office on the first floor of Center to purchase or reserve your spot.  

At this time, we have no known cases of COVID-19 at the museum. Our policrequires any staff member exhibiting signs of illness to stay home.

 

Will museum staff be available for questions?

The museum will have a limited administrative staff onsite during its public closure. However, feel free to email info@kidssquare.org with questions.

How will this affect our membership?

Memberships that expired March 2020 will be extended for one month after opening, April 2020 memberships will be extended for 2 months. All other active memberships will be extended for 3 months.  However, RENEWALS and NEW memberships will be on hold for a minimum of 5 months so that museum leaders have time to evaluate the pandemic stats. 

Looks like you are open on weekends only. I only have a Tuesday-Friday membership?

All membership levels are invited to join us on the weekends.

Will there be a time limit on play?

Yes, the first stages of opening will be by reservation only with a two hour limit on play. Details to come.

Will there be a discounted price?

Adult tickets will be discounted by $2.00 through July 12. Then, Unfortunately, as many non-profit organizations have been affected by this pandemic, Kids Square is no exception. It will take community support to keep Kids Square open, staff employed and families learning through play at our museum. Please consider supporting our endeavors during this time. We are hopeful this will not last forever.

KIDS SQUARE CORONAVIRUS UPDATE: (5/26/2020) *

Kids Square Children’s Museum has always prioritized the comfort and safety of our members and guests. As we continue this priority, the impact of COVID-19 has compelled Kids Square’s team to brainstorm on ways to balance our long-term educational mission with the duty to protect the health and well-being of our community. We know the best way to slow the spread of this virus is to implement social distancing strategies, to wash our hands frequently and stay home if we are feeling ill. All of these strategies are recommended by public health experts.
 
Please know that we are carefully monitoring developments regarding the global spread of COVID-19, and will always follow the recommendations and guidelines set forth by the CDC and Virginia Department of Health.

Ways to keep your family safe:

  • Wash hands often with soap and water for at least 20 seconds
  • Avoid touching eyes, mouth or nose
  • Stay home if you show symptoms of illness
  • Avoid contact with people are ill

Frequently Asked Questions (FAQs)

What precautions has Kids Square Children’s Museum taken to prevent the spread of the Coronavirus (COVID-19)?

Kids Square treats every day as if it were flu season. In addition to our daily sanitation schedule, we will follow the CDC’s recommendations for helping prevent the spread of respiratory viruses by:

  • Marking floors and exhibits with social distancing guidelines.
  • Making hand sanitizer available to all who enter.
  • Adding to our daily sanitization schedule, top of the hour disinfecting of high touch surfaces including door handles, push bars, tables, counters, light switches and bathrooms.
  • Implementing a “Play Your Own Way” initiative. Through the Play Your Own Way initiative, families will receive a tote bag of tools (toys) they can use throughout the museum to utilize Kids Square exhibits the way they were designed. It’s the one time we support you not sharing your toys. 🙂 This new process ensures the safest and healthiest learning environment possible. Upon exiting the museum, totes will be returned to staff in their entirety to be cleaned and sanitized for the next family.
    Explore, learn and play the germ-free way!    
  • Temporarily closing the theater area due to the non-existence of windows and fresh air. Nursing mothers and families with special needs children can still access our nursing/quiet room. 
  • Removing the rubber granules from our dig pit exhibit for an indefinite time until it is determined safe to add them again. The exhibit area has been changed to offer other learning opportunities. 
  • REQUIRING face masks for anyone 10 years old and up. It is also recommended and thought to be best practice for those 3-9 years old, however, this age group will not be required to wear a mask.
  • Allowing 2 hour visits by reservation only. Details to come.

At this time, we have no known cases of COVID-19 at the museum. Our policrequires any staff member exhibiting signs of illness to stay home.

How long will the museum remain closed?

At this time, we do not have a definite answer in this rapidly-changing environment. We will announce on our website and social media

Will museum staff be available for questions?

The museum will have a limited administrative staff onsite during its public closure. However, feel free to email info@kidssquare.org with questions.

How will this affect our membership?

We will extend expiration dates to current members. However, RENEWALS and NEW memberships will be on hold for a minimum of 5 months so that museum leaders have time to evaluate the pandemic stats. 

Will there be a time limit on play?

Yes, the first stages of opening will be by reservation only with a two hour limit on play. Details to come.

Will there be a discounted price?

Unfortunately, as many non-profit organizations have been affected by this pandemic, Kids Square is no exception. It will take community support to keep Kids Square open, staff employed and families learning through play at our museum. Please consider supporting our endeavors during this time. We are hopeful this will not last forever.

KIDS SQUARE CORONAVIRUS UPDATE: (5/6/2020) *

As businesses are being allowed to reopen, we are making sure that we take every precaution to keep our kids and families safe.  Here is our action plan for reopening  (Date to be determined based on Governor Northam’s direction).

 

1. INITIAL REOPENING

  • Members ONLY: 1-1/2 hour time limit and a maximum of 10 people. Reservations are required. If a member invites non-member friends, fees apply to guests. 
  • Members ONLY:  Private parties/family gatherings (2 hour time limit). Fees apply. 
  • Email info@kidssquare.org for time slot availability and fees.

2. SANITATION:

    • We have removed the rubber pellets in the Dig Pit, however, children can still play with vehicles in there.
    • Plasma cars have been removed. 
    • Each exhibit will have an occupancy to satisfy social distancing guidelines.
    • The Theater will be temporarily closed.
    • Hand-washing at the first-floor lobby bathrooms is required before entering Kids Square.
    • Each person entering Kids Square will be asked to use hand sanitizer provided by Kids Square.
    • One hand sanitizer bottle will be given to each family as they enter Kids Square. It can be used for the duration of their visit, and will need to be returned as they leave to be sanitized for the next day.
    • Staff will sanitize exhibit areas regularly.
    • Staff will replace toys daily.
    • Staff will wear masks when cleaning and engaging patrons.

 *Updates are subject to change. Please check for the latest updates on Instagram (@kidssquareroanoke), Kids Square Facebook and here on our website before visiting Kids Square. 

KIDS SQUARE CORONAVIRUS UPDATE: (3/16/2020) *

Kids Square family and friends: While we did our very best to keep the doors open to offer children a safe, clean place to explore, play and learn, we have decided to close for the remainder of March. We will make every effort to reopen on April 1. It was a very hard decision but feel confident it is the right one.

Here is the fun part! We will go live at least one time a day during the week! We may be doing a science experiment, reading a book, building a house, who knows? If you join in to learn with us, you may win one of the items we play with that day. If you live within 10 miles of the museum and win, we do have a Kids Square delivery truck you can choose to take advantage of. That’s right, delivered straight to your door to help conquer the cabin fever craze and implement the boredom buster experience. If you are further then 10 miles, or are concerned about a delivery, no worries, we will keep it up to 2 weeks after we reopen for you to pick up at Kids Square.

*Updates are subject to change. Please check for the latest updates on Instagram (@kidssquareroanoke), Kids Square Facebook and here on our website before visiting Kids Square. 

 

KIDS SQUARE CORONAVIRUS UPDATE: (3/13/2020) *

Our families and friends are incredibly important to us and, as always, their safety is a priority for us at Kids Square. With the recent news regarding the Coronavirus, we want to update our community on our plans as they stand today. There are no plans in place for Kids Square to close at this time. Children in our community will need a clean, safe environment to continue to explore, play and learn without the scare of what is going on around them. To that end, we will take the following precautionary measures to protect visitors, staff and volunteers. We will continue to monitor the spread of the virus and consult with state and local health experts. If we are directed to close by city or state ordinance or we decide it is not in the best interest of our community for Kids Square to remain open, we will follow that direction. Please stay informed on Instagram (@kidssquareroanoke), Facebook or our website for updates.  

  Since it remains cold and flu season and with the recent outbreak of COVID-19, we have added to the frequency of cleanings, including high-use objects such as door handles, tables etc., in addition to our daily deep cleaning of the museum. It will not be uncommon to find an entire exhibit area closed for 30-45 minutes for cleaning and sanitizing. Your patience will be necessary.

  Our cleaning products are deemed to be EPA effective against bacteria and viruses. We have a washing machine on site, and it is in use ALL DAY!

  Anyone visiting the museum will be required to use our portable handwashing stations before entering the museum. NO EXCEPTIONS.

  Kids Square provides hand sanitizing stations in each area of our museum. We ask that parents utilize this great resource when leaving exhibit areas.

  We reserve the right to turn away any patron that we feel is symptomatic of any type of illness. This includes, but is not limited to, runny noses, coughing and sneezing.

  Kids Square has provided “drool baskets” throughout the museum. When visiting, if you find a toy in need of cleaning/sanitizing, or your child has put something in his/her mouth, please place the toy in the basket so that we will know it needs extra attention.

  Kids Square will cancel any “after-hour events” that were planned for March to allow us more time to clean.

Kids Square’s operating hours will change to the following until further notice*:
Tuesday: 10am-5pm
Wednesday: 10am-2pm (to allow for additional midweek cleaning/sanitizing)
Thursday: 10am-5pm
Friday: 10am-3pm (to allow additional time to clean/sanitize before a busy weekend)
Saturday: 10am -5pm
Sunday: 1pm-5pm

*Updates are subject to change. Please check for the latest updates on Instagram (@kidssquareroanoke), Kids Square Facebook and here on our website before visiting Kids Square.